You can find both product and company reviews in the Reviews section on our website. We also feature verified customer feedback on Reviews.io, where you can read honest experiences about our products and overall service.

Yes, once your order has been shipped, you will receive an email with your tracking details. This will allow you to monitor your shipment and stay updated on its delivery status.

If you do not receive the tracking email, please check your spam or junk folder. If it is still missing, contact our support team with your order details and we will assist you.

You can find sizing and style guidance on each product page, where detailed descriptions and size charts are provided to help you choose the right fit.

If you are unsure, our support team is available to assist you based on your measurements, preferences, and riding needs.

Some items may be available for pre-order, allowing you to reserve them before they are restocked or released. A pre-order means the item is currently unavailable but will be shipped once it becomes available .

If pre-order is available, it will be clearly mentioned on the product page along with the expected dispatch time.

If the item is not listed for pre-order, you can contact our support team to check if it will be restocked or to be notified once it becomes available again.

Delivery typically takes 1 to 5 working days, depending on your location and order processing time.

Once your order is shipped, you will receive tracking details so you can follow its progress.

However some items may take a little longer.

You can view detailed product descriptions, sizing guides and materials on each product page. For specific questions, you can contact our customer support team for assistance.

You can contact our customer service team via email, live chat, or phone. Visit our Contact Us page for all the details and support options.

We accept a variety of payment methods including Visa, MasterCard, American Express, Discover, Apple Pay, Google Pay, PayPal, Klarna, UnionPay and Shop Pay.

Shipping costs vary depending on your location and the shipping method you choose. You can view the exact cost at checkout before completing your order.

Taxes on our products depend on your location and local tax laws. If you are ordering from a region where sales tax, VAT, or other applicable taxes are required, these charges will be included in your order at checkout. If you’re outside such regions, taxes may not apply.

You can return any eligible item by following our easy return process. Simply contact our customer service to request a return and we will provide instructions and a return label. Make sure the item is unused, in its original packaging, and within the return period.

You can use your points to get discounts on your next order! Earn £1 for every 100 points you accrue, and spend them in any increment you like. Every time you place an order, you earn more points automatically.

How to join:

Simply click “Create a store account”. If you already have points but no account, sign up using the same email you used to place your orders, and your points will transfer.

How to redeem your points:

1. 
   Sign in to your customer account by clicking the 👤 icon at the top right of the screen. Then click the ‘Rewards’ pop-up at the bottom left.
   
2. 
   Go to Ways to Redeem > Redeem, adjust the sliding scale to choose your discount, then click Redeem. Apply the code at checkout to enjoy your discount.
   

You’ll receive an email with your discount details, and you can also copy the code to use later. Any points not redeemed will remain in your account for next time!

Important notes:

• 
  Only one discount code can be used per order.
  
• 
  Rewards cannot be combined with other offers.
  
• 
  Discounts cannot be applied retroactively to past orders.
  
• 
  Points can only reduce your order subtotal; they cannot be used for shipping or tax.
  

If you need help, email us at info@mybreeches.com.

1. Sign in to your customer account by clicking the 👤 icon at the top right of the screen. Then click the ‘Rewards’ pop-up at the bottom left.
   
2. 
   Go to Ways to Redeem > Redeem, adjust the sliding scale to choose your discount, then click Redeem. Apply the code at checkout to enjoy your discount.
   

You’ll receive an email with your discount details, and you can also copy the code to use later. Any points not redeemed will remain in your account for next time.

We're so sorry to hear that you've experienced a quality issue with your item or items. Please contact us for support